Coronavirus Information & Resources

As the travel industry undergoes unprecedented changes, CHLA is working to ensure you have the resources, information, and support you need. This webpage will be updated with the most recent industry updates and COVID-19 information as it becomes available.

We remain very engaged in our advocacy efforts, particularly those which address the effects of the coronavirus on your businesses. We will continue to work with government officials to obtain fiscal and regulatory relief for the industry. To track our advocacy efforts, click here

If you are a person experiencing homelessness and are looking for housing, please contact your local homeless services provider or outreach team. You can find information about resource providers in your city by clicking here This site link provides contact info for local homeless programs, some of which may be able to refer individuals to the appropriate services. Please note, since this is a county run program, programs permitted to act as referrals to the State of California's Project Homekey program will vary significantly based upon the local jurisdiction. For the most up to date information, please contact your county officials. 

Updated Feb 15 - State Masking Rules

Guidance for Masks from CDPH (Local Guidance May Require More than State Guidance)

As of February 15, 2022, California regulations require all unvaccinated persons to wear masks when in a public setting (in your business as a guest or an employee). Vaccinated persons may choose to forego wearing a mask if they provide proof of vaccination or self attest as to their vaccination status. Please note, some local governments may have stricter masking rules.

For Employees:

If an employee chooses not to wear a mask, the business must have documentation of the employee's vaccination status on hand (copy of a vaccine card, healthcare document, or employee attestation). 

For Guests: 

Hotels should provide signage – prior to entry – clearly explaining the masking requirements (CHLA provides our members with free signage in the Members Area of the website) and allow vaccinated individuals to self-attest they are in compliance. Other acceptable methods include formal vaccine verification or a business-specific universal masking requirement.


Exceptions to Mask Requirements Include:

  • Persons younger than two years old.
  • Persons with a medical condition, a mental health condition or a disability that prevents wearing a mask. This includes individuals who are unable to remove a mask without assistance.
  • Persons who are hearing-impaired or communicating with a hearing-impaired person, where the ability to see the mouth is essential for communication.
  • Persons for whom wearing a mask would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines.

See the California Department of Public Health (CDPH) complete updated Guidance for Face Coverings for full details.

CHLA members can login to the Members Area of the website to download signage for use at member properties.

Updated Jan 18 - Free COVID-19 Test Kits

Under a Presidential directive, every home in the U.S. is eligible to order up to four COVID-19 home-test kits for free. The website individuals can use to order test kits is now live in a test format and will be fully released tomorrow, Jan 19. The U.S. Government has indicated it will purchase 1 billion test kits for the program and test kits will ship within 7-12 days of the date you place your order. 

To order a test kit, click below and fill out the form with your shipping information. Please note, your will initially be redirected to an official U.S. webpage but will ultimately fill out a form on the U.S. Postal Service website. 

Order Free Tests Here

Updated Jan 18 - Cal/OSHA Guidance


Guidance on OSHA Compliance

Cal/OSHA has updated its guidance surrounding the Emergency Temporary Standards to reflect language passed in December 2021. Among the changes, Cal/OSHA has updated its guidance about:

  • Isolation and distancing requirements for vaccinated persons
  • Testing requirements
  • Critical industry exclusion exemptions
  • The definition of "vaccinated"

To view the changes, click here the links below:

  1. General Quick Summary of Changes
  2. Cal/OSHA's "What Changed" FAQ
  3. Updated FAQ Section (note - this section is overridden by the first two sections)
  4. CDPH Guidance on Isolation (Use this to determine employee exclusion times)
  5. Cal/OSHA Interpretation of Isolation Guidelines


Updated Jan 6 - Guidance for Meetings + Events


State Guidance for Mega Events

A “Mega Event” is defined as events with more than 500 attendees (indoors) or 5,000 attendees (outdoors).  Mega Events may have either assigned or unassigned seating, and may be either general admission or gated, ticketed and permitted events. If an event does not meet either of these conditions, please defer to the CDPH mask guidance.

Major Differences Between Indoor and Outdoor Mega Events Standards



Vaccination / Negative Test Verification - Mandatory for persons aged 2+

  • Testing must be conducted within:
    • 1 day for antigen test
    • 2 days for PCR tests
  • Self attestation of testing or vaccination is NOT permitted
  • Events must confirm attendees age 18+ show idenfitication showing they are the ones who took test/were vaccinated

Vaccination / Negative Test Verification – Strongly Advised for persons aged 2+

  • Testing should be conducted within:
    • 1 day for antigen test
    • 2 days for PCR tests
  • Self attestation of testing or vaccination is strongly discouraged
  • Events should confirm attendees age 18+ show idenfitication showing they are the ones who took test/were vaccinated

Event hosts and attendees must follow CDPH Guidance for Face Coverings

Event hosts and attendees must follow CDPH Guidance for Face Coverings

Must Include notice of mandatory vaccination / negative test in all communications and signage

Venues should make masks available to attendees upon request

Must Include notice that the state strongly encourages vaccination / negative test in all communications and signage

Venues should make masks available to attendees upon request


For Indoor Mega Events (example: conventions/conferences/expos/sporting events and concerts):

  1. Definition of Fully Vaccinated:
    1. Pfizer - Two weeks or more after they have received the second dose in a 2-dose series.
    2. Moderna - Two weeks or more after they have received the second dose in a 2-dose series.
    3. Johnson & Johnson - Two weeks or more after they have received a single-dose vaccine.
    4. Other - Two weeks after receipt of another vaccine authorized by the World Health Organization (WHO).


  1. Accepted Proof of Vaccination: 
    1. COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided and date doses administered)
    2. A photo of a vaccination card as a separate document
    3. A photo of the client's vaccine card stored on a phone or electronic device
    4. Documentation of vaccination from a healthcare provider; OR  
    5. Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type; OR 
    6. Documentation of vaccination from other contracted employers who follow these vaccination records guidelines and standards. 


Additional recommendations for sponsors of Mega Events:

  • Encourage everyone to get vaccinated when eligible.
  • Facilitate increased ventilation of indoor spaces (i.e., open all windows and doors to increase natural air flow), following current CDPH and CalOSHA guidance.
  • Encourage everyone to sign up for CA Notify as an added layer of protection for themselves and the community to receive alerts when they have been in close contact with someone who tests positive for COVID-19.
  • Convey the risk of attending large crowded events where the vaccine status of others in attendance may be unknown to the individuals. 
  • Convey the risk of attending large crowded events for populations that may not currently be eligible for vaccination, or may be immunocompromised and whose vaccine protection may be incomplete.
  • Encourage all venues along any parade or event route to provide outdoor spaces for eating/drinking/congregating to reduce the risk of transmission in indoor settings.

Clean + Safe Guidance for Meetings + Events

In addition to guestrooms, hotel and lodging properties provide meeting rooms, event space, and food & beverage for all types of ‘group’ customers, such as corporations, associations, religious groups, private entities, charities, and others. 

It’s important to institute appropriate guidelines in order to reestablish meetings and events in California hotel and lodging properties. As this segment of hotel business requires unique cleaning and safety protocols, the California Hotel & Lodging Association is providing this meeting and event guidance for the safety of the meeting/event attendees and employees, as well as guests and others.

Please note these guidelines are in addition to CHLA’s COVID-19 Clean + Safe Guidelines for individual travel and the California Public of Health and Cal/OSHA COVID-19 Industry Guidance: Hotels, Lodging, and Short-Term Rentals.

Download English CHLA Meeting Guidance

Download Spanish CHLA Meeting Guidance


Updated Jan 6 - Standards for International Travelers


Federal Requirements for International Travelers to Enter the U.S.

As of December 6 2021, all air passengers, regardless of vaccination status, must show a negative COVID-19 test taken no more than one calendar day before travel to the United States. 

Entry requirements for U.S. Citizens: View Rule breakdown here
  • Negative Test Result or Documentation of Recovery - Travelers must provide a negative COVID-19 viral test result (view list of accepted tests here) within one calendar day of travel (example: if a flight leaves at 10pm on the 21st day of the month, a test taken any time on the 20th is acceptable). Travelers can also satisfy this requirement by providing proof of recovery within 90 days of departure. 
    • Information that must be present on any submitted test result include 1) the type of test 2) entity issuing the result 3) sample collection date showing test taken within one calendar day of departure 4) traveler's full name + one other identifier such as passport number or birthdate 5) negative test result. 
    • Information that must be present on Documentation of Recovery includes 1) positive test result within 90 days 2) signed letter from licensed healthcare provider or public health official authorizing travel or the end of isolation. 
      • Negative self tests may be permitted if they 1) are the correct test type 2) are supervised by a (tele-) health professional during administration 3) possess the proper test details and can be reviewed by airline operators. 
  • Attestation Confirming Information is True - All airlines or other aircraft operators will provide and collect the passenger attestation on behalf of the U.S. Government prior to boarding. Travelers are required to retain a paper or digital copy of your negative test result or documentation of recovery for the entirety of your itinerary as federal public health officials may request to see these documents at the port of entry.


entry requirements for Non-Citizens: Take CDC Quiz to see if you can enter the U.s.
  • Negative Test result or Documentation of Recovery (as outlined for Citizens)
  • Attestation Confirming Information is True (as outlined for Citizens)
  • Proof of Vaccination - travelers will need to show proof of being fully vaccinated against COVID-19 before travel by air to the United States from a foreign country.
    • Definition of Fully Vaccinated for International Travel - (accepted COVID-19 vaccines)
      • 2 weeks (14 days) after traveler receives a dose of an accepted single-dose vaccine
      • 2 weeks (14 days) after traveler receives second dose of an accepted 2-dose series
      • 2 weeks (14 days) after traveler received the full series of an accepted COVID-19 vaccine (not placebo) in a clinical trial
      • 2 weeks (14 days) after traveler received 2 doses of any “mix-and-match” combination of accepted COVID-19 vaccines administered at least 17 days apart
CHLA Helpful Member Benefits

CHLA Member Benefits & Resources

Employer's Guide To COVID-19 And Emerging Workplace Issues: Year 2

This new Guide is the go-to resource for employers across the country. It addresses the choices employers have been forced to make under great pressure due to the pandemic. As the best forward-thinking resource in the country, it highlights the next phase of employment decisions that must be made when restarting businesses and reintegrating employees into the workforce. In over 830 pages, the Employer’s Guide examines key compliance and cost-saving issues that must be considered and identifies problem areas that will lead to litigation. Employers must prepare to meet the challenges created by the “new normal.” Use code CHLA100 to receive your $100 CHLA Member discount.

Let's Get Checked: At-Home COVID-19 tests

Allows employees to take their health into their own hands. An accessible, affordable and convenient home health lab testing service is available to employees for a members only negotiated 25% discount off retail.

  • Avoid waiting rooms, doctors scripts and appointments, simply collect your sample from home in minutes, mail it in and receive secure online laboratory results within 5 days.
  • LetsGetChecked offers a range of over 30 tests including women’s health, men’s health, sexual health, and wellness. 


All CHLA members get 25% off, please use this code when ordering: HOSPITALITY25

New and now available: At-Home COVID tests

  • Online results in 48-72 hours once swab is received by lab
  • FDA authorized


Telemedicine: Discounted Virtual Visits with Health Professionals 

HealthiestYou from Teladoc will be offered at a members-only negotiated price of $19.99 per employee per month  with $0 copays. 

Member Discounts and Resources 

All members can access programs designed to help keep your costs down, such as discount Merchant Service Rates, Human Resources Benefits, Health-Care Discounts, ADA Lawsuit Assistance, and more.

Free Human Trafficking Prevention Training 

All members can receive free human trafficking prevention training. As a state mandated course, CHLA’s program is available to members at no cost.

Free Pharmacy Discount Cards

Saves employees and their families up to 75% (average savings of about 40%) on all FDA-approved prescription medications. Cards are pre-activated and easy to use - no registration required and no associated fees. Accepted at more than 62,000 pharmacies nationwide.

Do you have questions about Coronavirus/COVID-19?
CHLA recommends that individuals refer to official sources such as the CDCCalifornia Department of Public Health agencies and the U.S. Department of State for the latest information about coronavirus.

Please send questions to covid19info@calodging.com.

CHLA Partners