Hotels continue to face multiple operational challenges as brands change, unions make demands and governments impose onerous mandates. A constant, however, is the safety and welfare of employees, that ties directly to the guest experience. Ensuring every employee is trained, has the correct equipment and is supported to speak honestly creates a culture that reduces opportunities for outside forces with their own agendas. Representatives from CHLA member, Assa Aboly, will outline how individual properties can stay on top of compliancy by implementing safe hotel environments. Their technology-first approach helps general managers and owners learn what the market has to offer and the potential for investment return.
Christy Haycraft is Director of Vostio Location Solutions IoT for ASSA ABLOY Global Solutions and has been with the company for 3 years. She has been involved in National Account Management for enterprise security for most of her career serving companies like MicroSoft, Facebook, Bank of America and ExxonMobil to name a few. She leads a team of 4 with varying support roles for the NAM rollout of the staff safety solution- working with and selling directly to industry partners – from owner and developers to management companies and properties. Christy enjoys providing customers with information and solutions to help ease the management challenges her customers encounter on a daily basis and works tirelessly to provide solutions for our customers day to day issues. Christy has led her team and customers through the staff safety requirements and deployments as well as providing current information on mandates implemented in different areas of the country. Christy also assists hotels in seamlessly implementing and managing their staff safety solution to meet enforceable local mandate requirements. Christy lives in Oklahoma City, OK and when not working, focuses on her family of 7 children and 14 grandchildren.